Seattle/Bellevue or San Mateo Office
Sr. Account Executive
Ascentis Corporation, a market leader in easy-to-use human resources
software and online payroll services. Ascentis’ easy-to-use SAAS
solutions offer robust employee benefits management, electronic connections
to carriers, manager self-service, employee self-service, real-time, online
payroll processing and complete tax services.
We’re currently looking for the best solution software sales professionals in the
region to join our team and help successfully expand our national sales force.
This individual will be responsible for driving sales initiatives into a geographic
territory.
Responsibilities:
- Working in a fast-paced, innovative team environment you will be empowered to sell
Ascentis solutions
- Achieve and exceed monthly and annual sales quota and business targets
- Deliver corporate presentations and demonstrations via the web to mid and senior level
business owners and executives
- Utilize CRM to track all pertinent information related to the opportunity and account and
effectively manage territory
- Manage sales opportunities through account prospecting, lead qualification,
opportunity management, forecasting, resource allocation, account strategy, and
planning
- Participate in the development, presentation and sale of a complete value proposition primarily via telephone
and web contact
What are the requirements?
- A minimum of 4 years of successful sales experience in a technology software company is required
- Strong self starter with the desire and flexibility to operate in a fast-paced
technology startup; open to creative business ideas; a natural-born leader and
pioneer willing to explore new markets and ideas
- Average size of deals closed for past 2 years >$50K
- Met monthly, quarterly and annual quota objectives at least 3 out of last 4 years
- Past experience with SaaS or on demand application software companies selling to mid and large accounts
- Proven success in penetrating new markets and closing new business
- Ability to build rapport, establishing trust and credibility through a consultative approach, and balance assertive sales follow-up
- An understanding of HRIS, Payroll, and HCM solutions in a direct sales capacity is preferred
- Fast learner who is results-driven with proven ability to sell and project a positive, professional attitude
- Proven ability to increase deal size and accelerate the buying process
- Ability to accurately forecast based upon realistic opportunity assessments
- Maintain professional internal and external relationships that meet our core values and culture
- Bachelor’s degree required
Please send your CV or resume to
andrew.keenan@ascentis.com
San Mateo Office
Payroll Product Manager
The product manager (PM) plays an integral role in ensuring that Ascentis Payroll supports the
company's overall strategy and sales goals. The PM is responsible for leading
product planning and execution throughout the product lifecycle of Ascentis Payroll.
In addition, the PM’s role includes supporting our sales efforts by providing a deep
understanding of the payroll process, the Ascentis Payroll product, and an ability to create
solutions that meet the needs of the prospect.
General Requirements:
- 5+ years of previous product management experience in a technology company
- 5+ years of experience working with payroll or payroll product
- Self-starter; needs to be able to work independently
- Well organized--able to track work items to completion
- Excellent written and verbal communication skills
- Strong interpersonal skills so as to be able to work in a team oriented environment
- Will not sponsor H1B
Duties/Expectations:
The PM will team with development, sales and marketing, client Services, and
operations to
define, develop, market, sell and deliver Ascentis Payroll and the Ascentis value proposition.
Development: The PM is an active member of the payroll development team and helps deliver high
quality and timely product releases that maintain targeted client satisfaction goals. Specific
activities include:
- Gathering market, client, and IT infrastructure needs and defining the vision for Ascentis Payroll.
Translating this vision into detailed requirements for future products with corresponding priority and business
justification.
- Translate requirements into wireframes and user stories.
- Assist development with project management.
- Create and implement detailed product launch plans.
- Research and manage compliance issues.
Sales and Marketing: The PM will be an expert with respect to payroll and the Ascentis
Payroll product to play an active supporting role in helping to drive sales. Specific
activities include:
- Evangelizing and educating sales and marketing on new product features and benefits, highlighting
competitive positioning to differentiate the product in the market.
- Providing first line support for detailed product questions from sales and marketing staff.
- Acting in sales engineer role in sales opportunities including assistance with product
questions and developing solutions that meet client requirements.
- Providing product training and product information to sales and marketing staff.
- Assist senior management with developing and maintaining pricing and packaging strategies.
- Supporting marketing in the creation of product collateral, website content, and other
promotional materials that require details on product functionality and benefits.
- Conduct ongoing competitive analysis to deliver detailed differentiation and positioning
reviews for sales and marketing.
Client Services: The PM will engage with client services by conducting product training and will ensure that
the voice of the client and our client services representatives is heard and understood by our development staff.
Specific activities include:
- Educating client services on new product features and technical capabilities.
- Assisting with support escalations by ensuring that issue details and priority is properly understood by
development.
- Engaging with client services to seek their input on product specifications and stack ranking activities
IT/Operations: The PM will work with the IT/operations staff to ensure the quality, performance, and
reliability of Ascentis Payroll. Specific activities include:
- Assisting with support escalations by ensuring that issue details and priority is properly understood.
- Engaging with IT/operations to seek their input on product specifications and stack ranking activities.
Please send resume or CV to
jobs@ascentis.com
Seattle/Bellevue Office
Marketing Manager - Content Creation
This marketing person will serve as an industry and brand evangelist. Their focus will primarily be on producing and sourcing high-quality, and applicable content. Projects will include white papers (either written internally or managing a professional white paper writer), customer stories, press releases, articles for SEO, industry stories and news, and social media management (posting/monitoring). This person will need to have strong writing and interviewing skills and a solid understanding of social media as it relates to measurable business objectives. This person will need to solicit the cooperation of both internal product experts and the industry at-large to produce accurate and compelling copy for all collateral products. They will be responsible for creating (with collaboration) an annual editorial/messaging plan based on an understanding of industry cycles and ongoing regulatory issues. Based on this calendar, this position will create core content that can be passed over to the Content Delivery Director, who will then streamline and massage the core information to be used in multiple communication channels. This position will be responsible for providing content for the monthly marketing newsletters, and be heavily involved in trend monitoring … both in the industry in general, and with competitors.
All activities are heavily focused on lead generation and sales results.
Responsibilities include:
- Develop case studies, testimonials, and related materials
- Creating and executing a corporate social media plan
- Managing and contributing to Ascentis’ industry blog.
- Developing webinar strategy and managing its execution
- mplementing recommendations from SEO and PPC vendors
- Engage with, pitch and respond to bloggers and community leaders.
- Managing online reputation
- Monitor corporate brand and relevant keywords throughout various social media channels using marketing automation, CRM and social media monitoring tools
- Analyze site traffic, identify trends and drive improvements based on analysis
- Provide reporting on spend, ROI, volume and campaign effectiveness Submit social media campaigns and blogs for awards and other recognition
Requirements:
This person must also have:
-
A minimum of two years social media experience with B2B organizations
-
An established track record of developing successful working relationships with bloggers and other social press
-
Previous experience with content marketing, including podcasts, webcasts, video, mobile and social media (LinkedIn, Facebook, Twitter, etc)
-
Basic knowledge of search engine optimization and PPC advertising
-
Proficiency with web analytics reporting systems (Google Analytics) and blogging platforms (WordPress)
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Extraordinary communication and copywriting skills
-
A flexible, outgoing attitude with proven experience of working in a growing team
-
Experience with Salesforce.com
-
Strong ability in writing case study, testimonial and related documentation
-
A Bachelor degree is required
-
Will not sponsor H1B
Please send resume or CV to
andrew.keenan@ascentis.com
San Mateo Office
Sales Intern
We are seeking a few sales interns for Ascentis Corporation, an HR and Payroll SaaS company located in San Mateo, CA (with offices in Seattle and Sacramento). This is a ground level sales position for a recent grad or student who has an interest in Business Administration, Marketing, Sales, or related area, and for someone who has an interest in selling software technologies.
Responsibilities can include:
- Cold/Soft/Warm calling to qualify leads (50-75 daily calls)
- Setting up appointments and demo’s
- Assisting with demos to prospective clients
- Assisting with account management and follow up for prospective customers
- Lead generation (needs to be persistent and creative)
- Research how decisions are made within the organization, what is the flow of information for HR and Payroll purchases
- Initiate conversations with HR and Payroll C-Level and executive decision makers, identify and understand business needs and qualify inquiries and opportunities
- Qualify through discovery and present introductory solution information to key decision makers and set appointments for sales staff
- Work closely with Sales and Marketing to identify opportunities and create a pipeline through demand generation and targeted campaigns
- Maintain lead records and activities through Salesforce
- Draft quotes and help with RFP’s for prospective customers
The sales intern will be mentored by Account Executives who have an average of 10+ years of software sales experience from top companies Oracle, SuccessFactors, and NetSuite.
Preferred Skills and Experience:
-
Enrolled in undergraduate or post-graduate program focusing on Business Administration, Marketing, Sales, or equivalent experience
-
Cold calling experience with success in actual connects and the ability to qualify and schedule next steps (appt and/or demo) for sales team
-
Entrepreneurial in spirit – positive can-do attitude
-
Ability to build relationships effectively
-
Proficient in Microsoft Office (Word, Excel, Powerpoint)
-
Familiar with any CRM or Salesforce DB (or the ability to learn quickly)
-
Is ideally interested in networking and conducting online research using sales networking tools (Linkedin, Jigsaw, Demandbase, Connect&Sell, etc.)
-
Must be organized and efficient while working on multiple tasks
-
Great listener and quick thinker with an inquisitive nature
Please send resume, cover letter, and references to
christine.rafati@ascentis.com
Seattle/Belleve Office
Professional Services Consultant
As a member of the Ascentis HR Client Services team, the Professional Services Consultant is
responsible for delivering exceptional services in support of both new and established HRIS clientele.
This individual’s main goal is to establish and maintain a high level of customer satisfaction while providing
remote or onsite installation and implementation services as well as product training nationwide.
General Requirements:span>
- Training and/or experience providing application support.
- Working knowledge in computer/software technology, SQL Server, IIS and networking.
- Technical aptitude and ability to quickly learn new technology.
- The ability to gain product knowledge with minimal training.
- Crystal Report experience is a plus.
- SQL experience is a plus.
Communication skills:
- Excellent written communication, verbal communication, active listening and presentation skills.
- Ability to communicate well with both technical and non-technical people with a great deal of patience.
- Conveys a high level of professionalism and customer service skills.
Other skills and abilities:
- Experience in human resources environment, benefits knowledge a plus.
- Sales savvy: can spot new sales opportunities.
- Excellent analytical and problem solving skills.
- Is detail oriented and process driven.
- Demonstrated ability to work independently with little direct supervision.
- Ability to travel 1 to 2 weeks out of the month.
Duties and Expectations:
Training and implementation services:
- Work with customer’s IT and HR staff to understand and document business needs, processes, and product requirements.
-
Provide customer implementation services (onsite and
remotely) including:
-
Product installation
-
Data conversion
-
Data import
-
Benefit plan setup consulting
-
Attendance plan setup consulting
-
Alerts setup consulting
-
Self-service setup consulting
- Develop and deliver customer training, both onsite and via the Internet.
- Assures customer satisfaction with the completed
implementatiion
Technical support:
-
Occasionally provides backup to existing technical
support staff.
-
Resolves customer technical issues and concerns.
-
Submits programming issues to Development.
Please send resume or CV to
jobs@ascentis.com
Technical Support Engineer
As a member of the Ascentis HR Client Services team, the Technical Support Engineer is responsible
for delivering exceptional support to established HRIS clientele. This individual must possess superior
analytical/technical trouble-shooting skills, along with a proactive, positive attitude.
The team’s main goal is to respond to client incidents and requests, exceeding the expectations set by the
current Service Level Agreements.
General Requirements:
Technical skills:
- Working knowledge in computer/software technology, SQL Server, IIS and networking.
- Training and/or experience providing application support.
- Excellent analytical and problem solving skills.
- Is detail oriented and process driven.
- Excellent written/verbal communication and listening skills.
- Ability to quickly obtain product knowledge.
- Conveys superior customer service skills.
Product support:
- Work with a team of Support Engineers, Developers and Product Management.
- Provide quick and professional response to email, web and phone inquiries.
- Properly document client contact and case resolutions in CRM system (Salesforce).
- Adhere to policies and procedures, while providing feedback and ideas.
Product development:
- Reproduces and submits programming issues to Development, maintaining ownership with client.
- Tests service releases prior to delivery.
Please send resume or CV to
jobs@ascentis.com
Sacramento/Rocklin Office
Payroll Client Services
The Client Services position is the liaison between Ascentis and the client and is responsible for supporting the clients on Ascentis Payroll as well as Self Service and some integration knowledge of Ascentis Human Resource and Self Service. Client Services (CS) is responsible for knowing their client’s setup thoroughly in order to answer the client’s questions and in order to make recommendations for more efficient processes.
General Requirements:
- Experience in payroll environment a plus.
- Working knowledge of payroll taxes, multi-state a plus.
- Associate or Bachelor degree preferred.
- Excellent written communication, verbal communication, active listening and presentation skills.
- Strong organizational, analytical, priority setting and time management skills.
- Ability to work on many clients and projects at the same time.l
- Self Starter and ability to think “outside the box”.
- Ability to work under pressure in a fast paced environment.
- Ability to project a positive, diplomatic and professional service attitude.
Duties/Expectations:
Client
Services:
Interacting and supporting clients via telephone and
emails on a daily basis.
Resolving client concerns and problems related to
payroll and system issues.
When
clients request making changes or additions to client setup
and proposing possible solutions based on your knowledge of
the system and your clients.
Knowing when a change would be part of services or
would require a quote from sales.
Staying
updated on payroll, self service, and human resource
changes.
Updating clients on changes and being proactive by
contacting clients that may be interested in the change or
that have been waiting on the change.
Writing
reports for clients.
Tax
Amendments - Assisting clients with adjustments and
amendments to prior quarters or years.
IT/Operations: CS will work with the IT/Operations
staff to ensure that bank changes related to checks are
setup, direct deposit, bank reconciliation, positive pay,
and third party checks are setup and tested before
installed.
Communicating client changes to schedules for transmission
and check processing for any changes to client processing or
off-cycle payrolls.
Development: Researching and testing system
issues to determine if they are specific to the client or to
the payroll system and communicating with development.
Please submit resume to
elissa.hinze@ascentis.com.
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